Especially personal.
While Mercy Supply works with customers in all classes of trade, our key focus is in the post-acute marketplace where our consultative approach can make the most difference.
Every Mercy customer is assigned to a tenured sales representative that specializes in their class of trade. This provides a single point of contact to help with orders, returns, and product and billing consultation. In addition, we have wound, ostomy and continence specialists on staff and a pathway to introduce more specialized support from manufacturer partners.
Mercy Advantage
Flexible, reliable deliveries
Flat-rate pricing, Same day shipping on orders before 5PM EST, Standard ground and expedited options, 98%+ fill rate on orders.
100% Branded, diverse product list
We stock over 15,000 products, trusted brand names from leading manufacturers, available for a wide variety of conditions and health care needs.
Experienced staff of specialists
Dedicated, well-trained associates available to provide tailored solutions for every type of valued customer.
Agile, innovative offerings
Clinical telehealth capability, bespoke software applications, expanding online presence.
SOLUTIONS FOR
Post Acute Care Provider
Whether you’re a physician office, wound care center, institutional facility, HHA or Hospice, Mercy is here to help to provide a turn-key set of solutions to drive clinical outcomes for your patients in all care settings.
100% Branded product formulary
We stock over 15,000 items
Protocol Development
WOCN Clinical Telehealth offering
Wound Documentation system
Patient billing triage
Low unit of measure purchase options
Patient specific packaging
Custom delivery to storeroom, patient or clinician
Contract pricing access
HME/DME/Pharmacy
With declining reimbursements, it’s important for us to provide you with branded clinical products your referral sources are demanding, aggressive pricing, patient specific packaging and quick delivery to reach your patients at home.
100% Branded product formulary
Extensive portfolio of Part B contracts
Patient home delivery
Simple, flat-rate shipping options
Same-day shipping ensures quicker turnaround
1-3 days standard ground w/expedited delivery options
Payment term options
Small Hospitals
Smaller rural and specialty hospitals need a trusted secondary supplier for special order products. We can help with hard to find sizes from the market leading Manufacturers in less than case quantity to eliminate excess inventory and control spend.
100% Branded product formulary
We stock over 15,000 items
Products available by box and each units of measure
Patient/Procedure specific packaging available
No minimum purchase
1-3 days standard ground w/expedited delivery options
Expedited shipments available
Specialty Shops
From Tattoo Parlors to Hair Salons and any boutique business in between, Mercy can be your source for the unique medical supplies that you need. We carry a wide range of gloves, alcohol prep pads, adhesive removers and traditional wound care products.
100% Branded product formulary
We stock over 15,000 items
Products available by box and each units of measure
Patient/Procedure specific packaging available
No minimum purchase
Credit Cards accepted