Kimberly, Team Leader, Continuing Care Division & Steeler Fan
I came to Mercy in 2001 following a waitress job I had been employed at for 12 years. I thought of myself as being a good person in regards to working with customers. Once I was trained in the Customer Service department at Mercy I then realized what being a great customer service rep was all about.
The most rewarding part of my career has been building relationships with my customers and coworkers. I have advanced over the years with the company and have been selected by my manager to be a Team Leader of 7 employees from my department. If you are seeking a career that will make you happy to come to work each day then Mercy is a great choice for you.
I have spent the last 17 years as an employee of a company where management listens to your concerns and treats each employee like family. Mercy has afforded me the opportunity to change lives in a positive way. This great place feels like home to me.